Frequently Asked Questions

1	Which geographic locations do you serve as a local mover?
2	Do you survey my property before giving a moving estimate?
3	When is the best time to contact Ellis to arrange our move?
4	How do I pay the moving service fee? Can I pay by credit card?
5	What liability coverage do you offer?
6	Do I need to buy insurance to protect my belongings while on transit?
7	Should I purchase special insurance coverage for moving my high value items such as fine art, flat screen TV or music instrument?
8	Do I need to pay a deposit when I book my moving date?
9	Do I need to prepare anything before you move my piano?
10	Can you transport my car if I don’t want to drive?
11	Can you transport my boat and boat trailer as part of moving my home?
12	I have a very heavy vault and a filing cabinet. Can you move it? Is there a weight limit of the items you can move?
13	I have some paints and chemicals I need to move with my household. Is there anything you cannot move for me?
14	My deep freezer and pantry is full. Can you move my food?
15	How should I prepare my bicycles and motorbike for the move?
16	How should I prepare my lawn mower and gas powered equipment for the move?
17	Which countries do Ellis international moving services operate?
18	How to prepare my drawers and wardrobe for moving?
19	If you do full service moving, including packing, do I need to pack anything?
20	How do you charge for your storage service?
21	Do you offer door-to-door or door-to-port delivery as part of your international moving services?
22	Are there any restrictions for what you can store?
23	Do you offer environmentally friendly moving services?
24	What is the cost of using the green moving boxes?