Basically, there are two options for using the reusable boxes: you can either purchase them from us (either brand new or used) or you may “rent” them for the duration of your move. We offer all packing materials at an already discounted rate to customers that are moving with us. Instead of offering a partial refund when the boxes are returned to us we offer all our boxes upfront at a reduced rate in the hope that the boxes will be returned to us.